Help Center
Frequently Asked Questions
Find answers about certificate redemption, account access, offer terms, and support.
Enter your certificate ID and email address on the redemption form, then follow the instructions shown for your specific offer.
Your certificate ID appears on the certificate, promotional material, or email you received from the business that issued your reward.
Redemption periods vary by offer. Review the expiration date and terms associated with your specific certificate.
Your certificate will provide access to the details and next steps associated with that specific promotion. Follow the instructions shown to continue the redemption process.
Go to Already Redeemed? and enter the certificate or confirmation information along with the email address used during redemption.
A participating business issued you a promotional certificate or incentive offer. Promos & Rewards handles the redemption and fulfillment of that offer.
Any fees, taxes, or conditions that apply are disclosed in the terms of your specific offer before you complete redemption.
After redemption, log in to your account to access the support options available for your certificate.
Review our Privacy Policy and Terms of Use for details on how information is collected, used, and protected.